ChatAI 

Watch your own website answer

Paste your address. It reads the pages you have already written, then answers a real question about your business in about thirty seconds.

No email. No card. About 30 seconds. No website? You still get a page →

GST invoices Answers in Hindi & English Cancel any time
yourschool.in live
Hi, what are the fees for class 6?
Annual tuition for classes one to five is ₹45,000. Class 6 sits in the middle school band, so let me get the office to confirm the exact figure.from /fees
Admission kab se start hota hai?
Admissions January mein khulte hain. Forms website par December ke aakhri hafte mein aa jaate hain.from /admissions
Priya from the office joined this chat.
Class 6 is ₹52,000 a year. Shall I hold a seat for you?
A real conversation. It answered from the school’s own pages, said so, and handed over when it hit something the site did not cover.

The half nobody shows you

The chat is the front door.
This is the room behind it.

Who is waiting right now, what came in today, and how much of it the assistant could answer on its own. You get this on the day you sign up.

The Dashboard, with the navy sidebar running down the left from Dashboard and Chatbots through Knowledge, Reports and Team to Team Setting and Billing and Plan. A card headed Live now, described as visitors who asked to speak to a person and have not been picked up, counts 3 waiting now, 14 questions today, 7.1 per cent answered today and 1 new contact today. Under it are the three still waiting: a question about a hostel for Grade 9 that has waited 2 hours 12 minutes, and two asking about a summer camp at 1 hour 55 and 1 hour 50, each naming the visitor and the assistant that took it. A link at the foot reads Open the Inbox.

One install, every screen

The same Dashboard on a phone, in a browser tab at chataicrm.com, with the sidebar collapsed behind a menu button. The Live now card stacks its counts two to a row -- 2 waiting now, 14 questions today, 7.1 per cent answered today, 1 new contact today -- over the two visitors still waiting and a link reading Open the Inbox. Below it a Questions over time card sets 64 answered in 30 days against 13 the chatbot could not cover, and charts the two against each other from 21 July to today.
Fits either screen
Add to home
Alerts reach you

One line in your site’s footer, which your web person pastes in about five minutes. The snippet is in the FAQ.

Reading your site

It reads

You paste your address. It does the rest.

When it does not know
Do you run a summer camp in Pune?
I could not find anything about a Pune camp on the school's website, so I would rather not guess. Leave me an email and someone will confirm today.
Got it, thank you. Someone will be in touch at [email protected].

The cost of not having it

One visitor, one evening,
and nobody at a desk

Most enquiries arrive on a phone, after hours, from somebody in a queue. The rest is follow-up.

Inbox · 1 waiting
Asha Rao
7 messages · waiting 2 min
Over target Claim
Bimal Sen
3 messages · waiting 20 sec
Waiting Claim

When the bot should stop talking

The assistant stops the moment
a person picks up

A visitor can ask for a person. Your team can claim any conversation from the inbox. The assistant goes quiet the second somebody replies, so a parent never gets answered twice, and never gets answered by both.

Staffed Assistant
Available
Reply target
Overdue

After the conversation

Every conversation becomes somebody you can call back

A conversation that ends when the visitor closes the tab was a search box with manners.

  • A contactWhoever wrote in becomes a record with their number, their language and every message they sent.
  • A dealIf there is money in it, it lands on the board at the stage it is actually at.
  • A taskSomeone owns the callback, with a date on it, so it is not remembered or forgotten.

Your forms, too

Not every enquiry starts in the chat.
Your website's own forms file themselves as contacts

Switch it on for an assistant and the enquiry, admission and quote forms already on your pages arrive in the CRM beside the chats. No plugin and no second snippet: it rides on the line you already pasted.

  • Every fieldThe name, email and phone fill in the contact, and everything else the form asked is kept in a note beside it.
  • Never in the wayYour form still sends exactly where it always did, because the assistant only keeps a copy.
  • Nothing privatePasswords, card numbers and hidden fields never leave the visitor's browser, and any form you mark is skipped.
  • Your site onlyIt captures on the domains you list and nowhere else, so a copied snippet cannot fill your CRM from someone else's page.

Child-safe by design

Talking to children? Then it asks for nothing, on purpose.

Mark an assistant as child-facing and it never asks anyone for a name, email or phone number, refuses them as contact details if they are offered, and captures no forms. India's DPDP Rules require a parent's verifiable consent before a child's personal data is processed, and a web page cannot verify a parent, so we do not pretend to.

The lock reaches past the assistant itself: on any page where a child-facing assistant runs, none of your assistants captures a form. And on the forms it does capture, a field about a student, a child or a friend is never made the contact. Your own forms keep working exactly as they do today.

How we handle children's data

This month
Tokens used 186,400 / 300,000
Gemini 3.5 Flash687 / answer
GPT-4o1002 / answer
Claude Sonnet 51288 / answer

Same knowledge, same answers, different bill. Switch whenever you like.

The difference

Judged on what goes wrong
once a bot is live

When…
A typical site chatbot
ChatAI CRM
your site does not cover it
Answers anyway, from general knowledge
Says so, and takes their details
you want to check an answer
No way to trace where it came from
Cites the page it came off
they would rather speak
Typing only
Voice, same grounded answers
they ask in Hindi
Needs a translated knowledge base
Answers from your English pages
someone copies your embed key
Works on their site, billed to you
Runs only on domains you list
traffic spikes
Usage runs on, bill follows
Checked before every call

All four charge for the AI on top.
Three of them charge per person as well.

Read the unit under each price. A three-person team pays for three seats on Intercom, three agents on Freshchat, three operator licences on Zoho, before a single AI conversation is answered. Ours is one workspace, and the answers are already in it.

Intercom $29 per seat, per month
billed annually
USD Fin AI from $0.99 per outcome, billed on top
Freshchat $19 per agent, per month
billed annually
USD Freddy AI $49 per 100 sessions, billed on top
Tidio $24.17 per month, billed annually
10 seats included
USD Lyro AI conversations are a separate quota
Zoho SalesIQ ₹350 per operator licence, per month
billed annually, 1 licence
INR AI included, but you supply and pay for your own AI key
ChatAI CRM ₹1,499 per workspace, per month
billed monthly
INR AI included. 300,000 tokens, about 600 conversations on the default model

List prices from each vendor’s own pricing page, checked 6 August 2026, at the entry paid tier. Read the units: most of these charge per seat, per agent or per operator licence, so the figure moves with the size of your team. Prices change.

Pick a plan

Every plan has the same brain. The difference is how much you use it.

Starter

₹1,499 / month

300,000 ChatAI Tokens / month.

  • 1 assistant
  • Contacts, deals, tasks
  • Handover and shared inbox
Start free
Most pick this

Growth

₹2,999 / month

750,000 ChatAI Tokens / month.

  • 3 assistants
  • Voice conversations
  • Email sequences
  • Reply-time targets
Start free

Scale

₹4,999 / month

1,500,000 ChatAI Tokens / month.

  • 10 assistants
  • Everything in Growth
  • Priority support
Start free

7 days free on any plan, no card. Prices in INR for India and USD everywhere else. GST invoices included.

Straight answers

Will it make things up about my business?

No. It only answers from content it found on your website. If your site does not cover the question, it says so and offers to take the visitor's details or fetch a person. Every answer carries the page it came from.

How long does setup take?

You paste your website address, it reads your pages, and you add one line of code to your site. Your web person does it in about five minutes. Most businesses are live the same day, and you can test every answer before anyone else sees it.

<!-- paste before </body> -->
<script src="https://chataicrm.com/widget.js"
        data-key="" async></script>

It is under eleven kilobytes and needs no framework. Switching on form capture adds under six more, and only on sites that use it.

I do not have a website. Can I still use it?

Yes. Plenty of good businesses have an Instagram page, a WhatsApp number and no site to paste anything into. You can publish an assistant as its own page at chataicrm.com/c/your-business and put that link in your bio, and it answers there exactly as it would on a site. You choose which assistant gets a public page and you turn it on yourself; it is off until you do.

Does it answer in Hindi?

Yes, and in whatever else your visitors write in. It replies in the language of the question, using the same content from your website.

What is a ChatAI Token?

It is the unit you spend, and one token is one paisa. An answered conversation costs about 500 tokens on a standard model and roughly half that on a lighter one. Reading your site, voice replies and sequence emails come out of the same balance, so there is one number to watch.

Can it capture the forms already on my website?

Yes, once you switch it on for an assistant. When a visitor sends one of the forms built into your own pages, it arrives as a contact, with every field the form asked kept in a note, and the form still sends wherever it did before. The steps of a multi-step form, even across two pages, are joined into one contact. It works only on the domains you list under Allowed Domains, never sends passwords, card numbers or hidden fields, leaves sign-in forms alone, and skips any form you mark with data-chatai-ignore. A submission needs the sender's email address or phone number to become a contact. Forms embedded from another service in a frame, such as Google Forms, stay with that service, and nothing is captured on a page where a child-facing assistant runs.

Can my team take over a conversation?

Yes. A visitor can ask for a person, or your team can claim any conversation from the inbox. The assistant stops replying the moment a person does. You set the hours you staff it, and outside those hours it still takes the message and tells the visitor when you will reply.

What happens when the trial ends?

Nothing is deleted and nothing is charged. The assistant stops answering until you pick a plan. Your contacts, conversations and deals stay where they are.

Someone is on your site right now

With a question your website answers on page four.